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Portfolio & company profile

The complete picture of SITS.

Who we are, the five practices we deliver, how they connect, how we work and the kinds of challenges we solve, all in one place.

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Company profileSITS at a glance
Full name
Security Information Technology Service Solutions
Headquarters
Durana Tech Park, Durrës
Practices
5 connected disciplines
Delivery
One coordinated team
The company

Four letters. One promise.

SITS is a multidisciplinary technology company. Our name is also our brief: every project we deliver is built on these four ideas.

Security

Protection is designed into every system we touch, from the first architecture sketch.

Information

Data and information flows are treated as business assets to connect, govern and use well.

Technology

Cloud, networks, AI and software, chosen for fit and long-term value, not for hype.

Service Solutions

Delivered as practical solutions with ongoing service, not one-off installations.

Mission

Deliver secure, scalable and innovative technology that helps organizations grow, operate efficiently and build a safer tomorrow.

Vision

Be the technology partner organizations in Albania trust to connect security, infrastructure and innovation under one roadmap.

Promise

Simple solutions. Real impact. Technology that reduces friction instead of adding to it.

What we do

Five practices, in depth.

Each practice stands on its own, with specialists, methods and outcomes. Each one is also designed to plug into the others.

Cyber Security

Protect operations, data and trust with a security program built around real risk, not a checklist. We combine technical expertise with structured delivery so each security engagement is practical, measurable and aligned with the rest of your technology environment: identity, endpoints, networks, cloud and applications.

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What we deliver

  • Managed Security & SOC
  • Security Architecture
  • Threat Detection & Response
  • Risk & Compliance
  • Attack Validation
  • Security Awareness

Typical outcomes

A clear, prioritized view of your security risks. Faster detection and containment of incidents, and controls you can evidence to auditors, partners and regulators.

Works closely with

  • Cloud Engineering
  • ICT Solutions
  • AI & Automation

Cloud Engineering

Design, migrate and operate cloud environments that are secure, scalable and cost-efficient. From the first landing zone to day-to-day operations, we build cloud platforms with security, governance and cost control designed in from the start, so you can scale without losing visibility.

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What we deliver

  • Cloud Architecture
  • Migration & Modernization
  • Cloud Security
  • Observability
  • Optimization
  • Managed Cloud Operations

Typical outcomes

A documented, governed cloud foundation. Migrations planned in waves with rollback paths, and visibility of performance, incidents and spend.

Works closely with

  • Cyber Security
  • Software Development

ICT Solutions

Connect people, sites and systems with reliable infrastructure, networking and communications. Reliable operations start with the network and infrastructure underneath them. We design, modernize and support ICT environments that are secure, well documented and easy to run.

Explore ICT solutions

What we deliver

  • Network Architecture
  • Infrastructure Modernization
  • Connectivity
  • Systems Integration
  • Monitoring & Support
  • Business Continuity

Typical outcomes

Stable, segmented networks across every site. Secure access for offices and remote staff, and less downtime through proactive monitoring.

Works closely with

  • Cyber Security
  • Cloud Engineering

AI & Automation

Turn repetitive work and scattered information into faster, smarter business processes. We introduce AI where it creates measurable value, connect it to the data and systems you already use, and put the right access controls and oversight around it.

Explore AI & automation

What we deliver

  • AI Use-Case Discovery
  • Workflow Automation
  • AI Assistants & Agents
  • Data Integration
  • Analytics & Decision Support
  • Governance & Security
  • LLM Integration
  • MCP Integration
  • Prompt Engineering

Typical outcomes

Hours of manual work removed from key processes. Assistants that answer from your approved data, and automation with audit trails and access controls.

Works closely with

  • Software Development
  • Cyber Security

Software Development

Build digital products and internal platforms that fit your process, instead of forcing your process to fit the tool. We design and build web applications, business platforms and integrations with security and scalability built in, then stay to support and improve them after launch.

Explore software development

What we deliver

  • Web Applications
  • Business Platforms
  • API & Integrations
  • Cloud-Native Development
  • UX & Interface Design
  • Lifecycle Support

Typical outcomes

Software shaped around how your teams actually work. Systems that share data instead of re-keying it, and secure code and infrastructure from day one.

Works closely with

  • Cloud Engineering
  • AI & Automation
  • Cyber Security
The SITS integrated delivery modelSITS at the centre, connected to five practices: Cyber Security, Cloud Engineering, ICT Solutions, AI and Automation, and Software Development. SITS Cyber SecurityCyberSecurityCloud EngineeringCloudEngineeringICT SolutionsICTSolutionsAI & AutomationAI &AutomationSoftware DevelopmentSoftwareDevelopment
How it connects

One model. No gaps between teams.

Technology problems rarely respect department lines. A cloud migration is also a security project. A new application depends on networks, data and automation. SITS puts all five practices under one roadmap and one point of accountability.

Security runs through everythingControls, monitoring and access management are part of every cloud, network and software build.
Infrastructure and cloud form the foundationReliable networks and governed cloud platforms give applications and AI a stable base.
Software and AI create the valueCustom platforms and automation turn that foundation into faster, smarter ways of working.
How we work

A four-stage method, every time.

The same disciplined sequence applies whether we are securing a network or launching a platform, so you always know where a project stands.

  1. 01

    Discover

    We start with the business objective, then map the environment, constraints, risks and success criteria.

    You receiveAssessment summary and agreed priorities
  2. 02

    Design

    We shape the target architecture, security controls, delivery plan and the operating model around it.

    You receiveArchitecture, roadmap and scoped proposal
  3. 03

    Deliver

    We implement in controlled phases, integrate with existing systems and validate each step with your team.

    You receiveWorking solution, documentation and handover
  4. 04

    Evolve

    We monitor, support and improve, measuring results and adapting as your needs and threats change.

    You receiveOngoing support, reporting and improvements
Solutions

The challenges we solve.

Representative engagements that show how our practices combine around a real business problem.

Secure cloud foundation

The challenge
An organization wants to move systems off ageing on-premise servers without losing control of security or costs.
What SITS does
Workload assessment, a governed landing zone with identity and logging, phased migration waves and monitoring from day one.
The result
A documented cloud platform with guardrails, clear cost visibility and a team that knows how to run it.
  • Cloud Engineering
  • Cyber Security

Security operations uplift

The challenge
Alerts go unreviewed, visibility is limited and nobody is sure how the business would respond to an incident.
What SITS does
Risk assessment, monitoring and detection use-cases, response playbooks, attack validation and staff awareness sessions.
The result
Threats detected and contained faster, with evidence of controls for auditors and partners.
  • Cyber Security

Multi-site network modernization

The challenge
Several offices run on mismatched equipment, with slow links, flat networks and frequent outages.
What SITS does
Network redesign with segmentation, secure site-to-site and remote access, standardized infrastructure and health monitoring.
The result
Reliable, secure connectivity across every site and fewer interruptions to daily work.
  • ICT Solutions
  • Cyber Security

Intelligent process automation

The challenge
Teams spend hours copying data between systems and answering the same internal questions.
What SITS does
Use-case discovery, workflow automation, integration between systems and an AI assistant connected to approved company data.
The result
Manual work removed from key processes, with access controls and an audit trail around every automation.
  • AI & Automation
  • Software Development

End-to-end business platform

The challenge
A growing organization needs a custom platform for operations and customers, running securely at scale.
What SITS does
One coordinated team designs the experience, builds the application and APIs, hosts it on a secure cloud foundation and adds automation where it saves time.
The result
A single accountable partner from first workshop to long-term support, with no gaps between vendors.
  • Software Development
  • Cloud Engineering
  • Cyber Security
  • AI & Automation

These are representative engagement types. Ask us for references relevant to your sector.

Industries

Sectors we are built to support.

Wherever downtime, data loss or slow processes carry a real cost, our practices apply.

Financial services

Strong security, compliance evidence and always-available systems.

Public institutions

Secure, reliable infrastructure and digital services for citizens.

Healthcare

Protecting sensitive data while keeping critical systems running.

Retail & e-commerce

Scalable platforms, integrations and secure payments journeys.

Tourism & hospitality

Connected sites, guest-facing systems and seasonal scalability.

Manufacturing & logistics

Resilient networks, multi-site connectivity and process automation.

Education

Secure campus networks, cloud tools and digital learning platforms.

Growing businesses

One partner to set up secure, scalable IT without a large in-house team.

Ways to work with us

Engagement models that fit your stage.

Start small with an assessment, deliver a defined project, or hand day-to-day operations to SITS.

Project delivery

A defined scope, timeline and outcome, from design through implementation and handover.

Best for: migrations, new platforms, network rollouts

Managed services

Ongoing operation, monitoring and support of your security, cloud or infrastructure.

Best for: continuous monitoring and day-to-day operations

Advisory & assessment

Independent review of your current environment with a prioritized, practical roadmap.

Best for: deciding where to invest next

Team extension

SITS specialists working alongside your IT team to add skills and capacity.

Best for: peak workloads and specialist skills

Our commitments

What every client can count on.

These principles apply to every engagement, regardless of size or practice.

Security first

Every project, not only security projects, is designed with resilience and access control in mind.

Clear communication

Plain-language updates, transparent scope and no surprises on progress or cost.

Right-sized solutions

Simple solutions with real impact. We recommend what fits, not what is biggest.

Documentation & handover

Your team receives the knowledge, diagrams and runbooks to operate with confidence.

Accountability

We own the outcome, the quality of our work and the result it delivers.

Long-term support

We stay after launch to support, monitor and improve what we built together.

Where we are

Based at Durana Tech Park.

Our team works from Durana Tech Park in Xhafzotaj, between Tirana and Durrës, serving organizations across Albania.

Technology for a brighter tomorrow
Durana Tech Park, Rruga Ahmet Zogu
Xhafzotaj, Bashkia Shijak
Durrës, Albania

+355 68 405 0542
ceo@sits.digital

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FAQ

Questions about SITS.

Quick answers to what organizations most often ask before working with us.

What does SITS stand for?

SITS stands for Security Information Technology Service Solutions. The name reflects our focus: secure, well-engineered technology delivered as practical, supported solutions.

What services does SITS provide?

SITS delivers five connected practices: cyber security, cloud engineering, ICT solutions (networking and infrastructure), AI & automation, and custom software development. They can be engaged individually or combined into one coordinated project.

Where is SITS based?

Our office is at Durana Tech Park, Rruga Ahmet Zogu, Xhafzotaj, Bashkia Shijak, Durrës, Albania. We work with organizations across Albania.

Can SITS manage a project that involves several technologies?

Yes. That is the core of our model. Security, cloud, networks, software and automation depend on each other, so one coordinated team plans and delivers them together, with a single point of accountability.

Do you provide support after a project is delivered?

Yes. We offer managed security and SOC monitoring, managed cloud operations, infrastructure monitoring and support, and ongoing software maintenance and improvement.

Can SITS work with our existing IT team or vendors?

Yes. We can lead a project end to end, or work as an extension of your in-house team, adding specialist skills and capacity where you need them.

How does a project with SITS start?

It starts with a conversation about your objective. We then assess your current environment, agree priorities and propose a scoped plan with clear deliverables before any implementation begins.

Ready to put the whole portfolio to work?

Tell us your objective. We’ll bring the right practices together and show you a practical path forward.

Start a conversation